Privacy Policy

This website serves as a centralized digital platform designed to make browsing products, interacting with our team, and completing purchases simple and efficient. It integrates technical systems, content, communication tools, and transactional features into a single accessible environment that supports users from their initial visit through ongoing engagement. In this Privacy Policy, the term “Service” refers to the entire website, including all pages, tools, messages, and activities available through it. The purpose of this policy is to clearly explain how information is collected, used, stored, protected, and, when necessary, shared as users browse, place orders, contact us, or otherwise engage with the Service. When personal data is involved, the practices described here take precedence over any other statements on the site regarding similar matters.

We encourage all users to read this Privacy Policy carefully to understand how their information is managed. By accessing or using the Service, you acknowledge that you have reviewed and agreed to these practices. Personal information generally refers to data that can identify you directly or indirectly, either alone or when combined with other information. Information that has been anonymized or aggregated so it can no longer be linked to an individual is not treated as personal information under this policy. The types of information collected and the ways it is used may vary depending on how you interact with the Service, your location, and applicable legal requirements.

To operate the Service and provide essential functionality, we collect certain information for business and operational purposes. This can include names, email addresses, phone numbers, and billing or shipping details needed to process orders, arrange delivery, and offer customer support. When a purchase is made, transaction details such as order contents, payment confirmation, and delivery status may be recorded to ensure accurate fulfillment. If you create an account, we may store login credentials, saved addresses, preferences, and settings to make future visits faster and more convenient.

We also collect information about how the Service is used, including pages visited, products viewed, items added to a cart, completed purchases, and return activity. Messages sent via email or other contact methods may be retained to respond to inquiries and maintain service quality. Additionally, technical data may be collected automatically through cookies, analytics tools, and server logs, including device type, browser version, IP address, session length, and general usage patterns. This information helps us monitor performance, enhance functionality, improve security, and better understand Service usage.

Data may be obtained through direct input from users, automated technologies, or trusted third-party partners that support our operations. In some cases, data from multiple sources may be combined to improve accuracy, prevent fraud, resolve issues, or enhance features. We use collected information to process transactions, manage shipping and returns, provide support, send service notices, suggest relevant products, and deliver marketing communications where permitted by law. Information may also be used to comply with legal obligations, enforce policies, and protect the rights and safety of users and our business.

Certain information may be shared with third-party service providers who assist with payment processing, order fulfillment, hosting, analytics, and technical support. These providers receive only the information necessary to perform their tasks and are expected to handle it securely. Information may also be disclosed when required by law or as part of a business transaction such as a merger, acquisition, or asset transfer. While our Service may link to external websites, those sites operate independently and have their own privacy practices.

The Service is intended for individuals aged sixteen and older. We do not knowingly collect personal information from children. If a parent or guardian believes a minor has provided personal data, they may contact us to request its removal. Reasonable administrative, technical, and physical safeguards are used to protect personal information, though no system is completely secure. Information is retained only as long as necessary to fulfill the purposes described, comply with legal obligations, and support legitimate business needs. Depending on applicable laws, you may have rights regarding your personal data, including access, correction, deletion, limitations on use, and opting out of certain communications. Identity verification may be required to process such requests.

This Privacy Policy may be updated periodically, with the most current version always posted on the website. For questions or concerns, please contact us at loungesfly@outlook.com.